Florida Child Welfare Case Manager Certification 2026 – 400 Free Practice Questions to Pass the Exam

Rapport can be effectively established with the family by being genuine, respectful, and empathetic. This means building a trusting relationship with the family by showing genuine interest and care, respecting their experiences and perspectives, and being empathetic towards their struggles. This helps create a safe and open environment for the family to feel comfortable opening up and working towards finding solutions together.

Option B is incorrect because providing expertise to resolve family problems may come across as condescending or dismissive of their experiences. It is important to work collaboratively with the family, rather than imposing solutions.

Option C is incorrect because using direct skills to offer solutions can be perceived as being pushy or not taking the time to truly understand the family's needs and concerns. It may also not fully address the underlying issues or dynamics within the family.

Option D is incorrect because solely focusing on the family's areas of need does not take into account their