Florida Child Welfare Case Manager Certification Practice Exam

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Prepare for the Florida Child Welfare Case Manager Certification Exam with comprehensive study tools. Utilize multiple-choice quizzes, flashcards, and detailed explanations to strengthen your understanding of child welfare practices and policies in Florida.

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How can you keep the family focused on the issue during the interview?

  1. By asking open-ended questions

  2. Redirecting the conversation

  3. Offering solutions immediately

  4. Taking breaks during the interview

The correct answer is: Redirecting the conversation

Although asking open-ended questions and taking breaks during the interview can help with keeping the family focused, the best option is to redirect the conversation. This is because simply asking open-ended questions may not be enough to keep the family on topic, and taking breaks may disrupt the flow of the conversation. Offering solutions immediately may also distract from the issue at hand. Thus, the most effective approach would be to redirect the conversation back to the original topic whenever it starts to stray.

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