Florida Child Welfare Case Manager Certification Practice Exam

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Prepare for the Florida Child Welfare Case Manager Certification Exam with comprehensive study tools. Utilize multiple-choice quizzes, flashcards, and detailed explanations to strengthen your understanding of child welfare practices and policies in Florida.

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What are the key aspects in the best practice for questions and interviewing?

  1. Obtain relevant and detailed info, Help the person tell their story, Autonomy, Collaboration, Roll with resistance, Evocation

  2. Setting clear objectives, Maintaining confidentiality, Direct questioning, Providing feedback

  3. Ensuring comfort, Building trust, Non-verbal cues, Closing interview

  4. Legal consent, Recording statements, Formal questioning, Summarization

The correct answer is: Obtain relevant and detailed info, Help the person tell their story, Autonomy, Collaboration, Roll with resistance, Evocation

In order to conduct effective interviews and gather relevant information, it is important to follow the best practice of obtaining relevant and detailed information, helping the person tell their story, and using techniques such as autonomy, collaboration, roll with resistance, and evocation. This approach focuses on building trust and facilitating open communication to obtain a comprehensive understanding of the individual's perspective and experiences. Options B, C, and D do not encompass all key aspects in this best practice approach, which is why they are incorrect. Option B does not mention building trust and the use of techniques such as evocation and roll with resistance, option C does not include obtaining relevant information and using techniques such as autonomy and collaboration, and option D focuses solely on legal aspects and does not mention building trust or using specific techniques for effective questioning.