Florida Child Welfare Case Manager Certification Practice Exam

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Prepare for the Florida Child Welfare Case Manager Certification Exam with comprehensive study tools. Utilize multiple-choice quizzes, flashcards, and detailed explanations to strengthen your understanding of child welfare practices and policies in Florida.

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What is an essential skill in focusing during communication?

Argumentation
Open-ended questions
Dismissing concerns
None of the above

The correct answer is: Open-ended questions

Open-ended questions refer to questions that require more than a simple yes or no answer. This essential skill is important in focusing during communication as it allows for a deeper level of understanding and engagement in the conversation. Options A, C, and D are incorrect as argumentation and dismissing concerns can hinder effective communication and saying "none of the above" does not provide any meaningful explanation for the essential skill needed in focusing during communication.