Florida Child Welfare Case Manager Certification Practice Exam

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What is the most effective way to initiate contact with a family?

  1. Politely ask if you may come in after stating your name and showing identification

  2. Send a formal letter ahead of time

  3. Call them from outside their residence

  4. Schedule a meeting at a neutral location

The correct answer is: Politely ask if you may come in after stating your name and showing identification

Asking if you may come in after stating your name and showing identification is the most effective way to initiate contact with a family because it shows courtesy and respect for their privacy and safety. By sending a formal letter ahead of time, you may not receive a timely response and it may not be as personal of a connection. Calling them from outside their residence may also come across as intrusive and invasive. Scheduling a meeting at a neutral location can be inconvenient for both parties and may not provide the same level of privacy and comfort as initiating contact at their residence.

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